WooCommerce Live Checkout Field Capture Pro – Save abandoned carts
28$ – 529$
28$ – 529$
Save and view who abandons shopping cart before submitting the checkout form
Save time and receive automated e-mail notifications about abandoned carts
Send out automated abandoned cart recovery emails via MailChimp
Remember user input in the checkout form after page reload
Simple and lightweight. Just the essential functionality
Clean code. Will not create or leave a mess in the database after installation or removal
Secure and reliable database outputs and inputs
Set email address where to deliver notifications about abandoned carts
Choose notification frequency about abandoned carts or disable them
View cart statuses - which carts are still under use and which have been recently abandoned
Multiple language support
Find most frequent questions and answers to your WooCommerce Live Checkout Field Capture Pro questions.
In order to activate the plugin:
After this you will see a status notice that the license is active. Now the plugin will start to do it’s magic :)
You can send automated abandoned cart recovery emails after connecting our plugin to MailChimp:
Here is a short video tutorial on how to setup the plugin.
MailChimp allows to create both single and a series of reminder emails (e.g. first email in the 1st hour of cart abandonment, 2nd email after 24 hours etc.)
Please note that MailChimp will only send one email to a user if he has not subscribed to your list.
Data and information about the cart is saved right after the user gets to the Checkout form and one of the following events happen:
If the user completes the checkout process and receives a "Thank you" page, the cart is removed from the Checkout Field Capture table of abandoned carts.
Once the cart is saved it is considered as abandoned after a time period of 60 minutes. E-mail notifications will be sent out only after the cart is abandoned.
Once the cart is saved and is considered as abandoned, you will receive a notification about it in your email. You will not be notified about previously abandoned carts.
You can set the following notification intervals:
Default notification interval is “Every hour”. You also have the option to disable notifications in case you ever get tired of them ;)
Please also note how WordPress handles Cron job that is responsible for sending out email notifications. Scheduled actions can only be triggered when a visitor arrives on a WordPress site. Therefore if you are not getting any traffic on your website you will not receive any e-mail notifications until a visitor lands on your website.
By default, notifications will be sent to WordPress registered admin email. But you can also set a different email address.
Once a user returns to shop from MailChimp abandoned cart recovery email:
If you have connected WooCommerce Live Checkout Field Capture Pro plugin with MailChimp, you will see that your MailChimp list shows 0 subscribers.
This will not change because MailChimp treats abandoned cart emails as Transactional emails and these contacts will be saved as Non-subscribed contacts.
Non-subscribed contacts are contacts in your Mailchimp list who have interacted with your store but haven't ever subscribed to your bulk email marketing. They are eligible to receive transactional emails like purchase confirmations and abandoned cart reminder emails.
For compliance reasons MailChimp can only send the first email in the series to transactional email addresses.
For a contact to get the next email he would have to opt-in to receive the following emails. Contacts that just leave their email address, but do not opt-in will be transactional contacts in your list and will only able to receive the first abandoned cart email reminder.
There can be multiple reasons for this. Please make sure that:
If the above points have been checked and do not help to solve the issue, please try the following:
You can also try to look at your MailChimp API usage via MailChimp API playground. Here you should see what kind of requests are sent and if there are errors. Take a look at "Batches" section and look for the "response_body_url" link which should hold additional information about the synchronization process.
If the issue persists, please get in touch with our Premium support.
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